At KaMetrics, we are committed to creating a diverse and inclusive workplace where everyone feels welcomed, valued, and respected for who they are. We believe that authenticity, excellence, and impact can only be achieved through an inclusive culture that celebrates individual differences, experiences, and perspectives.

We are committed to fostering an inclusive place where everyone feels empowered to contribute to the best of their ability. We believe that our differences are our greatest strengths, and we actively seek to incorporate diverse perspectives into our work.

Our commitment to diversity and inclusion extends beyond our workplace. We strive to make a positive impact in all sections of our community by promoting a culture of inclusivity, respect, and understanding.

At KaMetrics, we are dedicated to building a better future through our values of authenticity, excellence, and impact, and we believe that diversity and inclusion are essential to achieving that goal.

Our contact details 

Name: Kam Govind

E-mail: info@kametrics.co.uk

The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers and contacts details (for example, name and contact details)

• Website user statistics

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To allow KaMetrics to conduct business with you.

We also receive personal information indirectly, from the following sources in the following scenarios:

• By recommendation of someone known to you
  We use the information that you have given us in order to make an initial contact to offer our service; if you do not wish to be contacted again we will delete your contact details. 

We may share this information with organisations providing our infrastructure services that allow us to conduct business with you. We use Google Workspace, EventBrite and LinkedIn.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting info@kametrics.co.uk.  

• We have a contractual obligation. You expect us to know who you are in order to work for you.

• We have a legitimate interest. We need to keep customer records in order to carry out our business functions.

We process your personal data based on Consent until we begin working for you and after your invoice is paid. Whilst we carry out our contract our legal basis is Contractual Obligation and Legitimate Interest.

How we store your personal information 

Your information is securely stored. 

We keep your name and contact details for one year after our invoice to you is paid, or three months if you have not used our services. We will then dispose of your information by deleting personal information from our file systems.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.  Please contact us at info@kametrics.co.uk if you wish to make a request.

How to complain

We wish to offer you a flawless service and welcome your feedback if we have been in any way below this standard. If you have any concerns about our use of your personal information, you can make a complaint to us at info@kametrics.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Modern slavery is a serious and complex issue that affects millions of people around the world, and our company is committed to ensuring that our business operations and supply chain are free from any form of modern slavery.  In line with our values of Authenticity, Excellence and Impact, we are committed to treating all of our employees, customers, and suppliers with respect and dignity, and we expect the same from our partners and stakeholders.

KaMetrics ™  is a small organisation with a knowledge-based product, our work is conducted in-house and therefore we have a high level of control over our delivered product.  We anticipate the risk of modern slavery within our organisation is negligible.

To ensure that we are free from modern slavery, we have taken the following steps:

• We will review our supply chain, including the expectation that our providers have a robust process appropriate to the size of their business.

• We will train our employees in good practice to avoid modern slavery.

• We work with our suppliers and colleagues to ensure that they are aware of and committed to upholding our values.

We encourage employees and suppliers to raise any concerns or suspicions of modern slavery within our business or supply chain, and we will investigate and address these reports promptly.  If we have concerns we will work with the organisation to rectify the issues and remove the factors that encouraged modern slavery.  If unable to resolve the issues we are prepared to terminate the contract. We will feed back to the person raising a concern.

We do not wish to be associated with or conduct work on behalf of organisations using modern slavery.  Therefore:

• Before entering into a business relationship with any organisation, we will review their modern slavery policy.

• Ensure that all contracts with suppliers or other organisations include clauses that prohibit the use of modern slavery and require compliance with relevant laws and regulations.

• We will report suspected incidents of modern slavery with agencies with our clients and expect to be informed of steps the client will take to investigate.  We will work with the client so that they understand our expectations of them and are prepared to terminate a contract if the client is not prepared to eliminate modern slavery.

We would like to offer work opportunities to people seeking development, including student work experience or paid or unpaid internships.  In order to protect ourselves and our students/interns we will offer opportunities through schemes run by organisations supporting career or education development.

• The student/intern will have a defined task that is of at least equal benefit to them as to KaMetrics.    

• We expect placements to not exceed 25 hours either in a single block or distributed over a number of weeks.

• There will be no penalty for non-completion of the task or placement term and the risk of non-completion will be absorbed by KaMetrics.

• Feedback and references will be given to support the student/intern in their development and to assist them in securing employment.